If you notice that no tasks appear in the pop-up window of the offboarding process, there are two possible situations:
The first situation could be that the employee does not have a job title linked to their profile. For information on how to modify an employee's profile, refer to the article Edit an employee profile.
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It is also possible that your employee's job title is not linked to an offboarding template.
To resolve this issue, go to the Onboarding/Offboarding > Offboarding section. Click on the gear icon ⚙️ to access configuration. Under the Job Titles/Templates tab, locate your employee's position in the list. Make sure that the job title of the employee has an assigned offboarding template.
Click on Save. Return to the employee's offboarding process to see that the tasks are now present. You should be able to launch the offboarding process.