Why can't my employee make requests?

When a user is unable to access the Requests menu, there are a few causes that could justify the situation, one of them being that the employee profile and users are not linked.

Resolution Steps

1. Access the user list
   Go to  Settings > Users 

2. Edit user
   Click the paper/pencil icon for the desired user to enter edit mode.

3. Select the employee profile
   From the employee dropdown menu, select the employee to link to the user.
   

4. Save changes

5. Employee reconnection
   Ask the employee to log out and log back into the platform. 

⚠️ Important: A user should always be linked to their own employee profile and not to someone else’s. An employee should be linked to only one user at a time.