Steps to follow
Access the employee profile by navigating to Employees > Employee List.
Select the employee whose email you need to validate. The employee's information will appear on the screen; locate the email address you need to validate.
⚠️ If the desired email address (Personal Email or Corporate Email) is not entered in the employee's file, click the pencil icon in the corresponding category (Personal or Corporate Info) and add the information. Don't forget to save.
Electronic Signature: If both the Personal Email and Corporate Email are validated for an employee, Folks will use the Corporate Email by default. When selecting signers, if an employee does not appear, it means that no email address is validated in their file. Validate one of their email addresses, and they will appear.
Press the Validate Email button below the email address to be validated.
A validation email will be sent to that address. The employee must click the confirmation button within the email. A page containing a confirmation message will open.In the Employee Profile and Employee Summary, a checkmark will be displayed next to the validated email address field.
👉 If the employee does not receive the validation email, check with them that the address in their file is correct and that the validation email is not in their spam/junk folder.
To validate ALL corporate or personal email addresses at once, go to the Employee Summary and click Validate Emails in the header of the column for the type of email you want to validate. The system will complete the steps above for all non-validated emails simultaneously.