Folks Help Center

The Folks mobile application allows your employees to access their personal information, make time off and overtime requests, and be informed of approvals and refusals.

In this article, you'll find an overview of the mobile application's new interface and features.

New interface

On January 16, 2025, we've refreshed our mobile application to bring you a whole new experience! When you log in, you'll find yourself on the home page.

• Home - Now completely revamped, this page allows you to consult your bank summary and send a request to your manager. As a manager, you can approve or reject your employees' requests.

• Requests - Send a request for time off or overtime to your manager. Until a request is approved, it can be edited or deleted.

• Documents - Search and download documents shared by your company to your mobile device.

• Directory - Get your colleagues' contact details so you can get in touch with them quickly.

• Profile - Access and edit your profile.

The app will display in English or French, depending on the system language you set in your device.

Features and benefits

Specially developed to make life easier for your employees daily, the mobile application will give them access to the same features as before:

• Access to personal and corporate information at any time
• Time off requests
• Overtime requests
• Nouveauté : Single Sign-On (compatible with Folks 2.0 only)

Getting Started with the mobile application

You can download the updated app from the App Store or the Google Play Store now.

For information on sending and processing requests, please consult the following resources:

• Send a Time off/Overtime Request
• Edit or Delete a Pending Request
• Approve or Reject a Time off/Overtime Request

Use the Folks mobile app to send your manager a time off or overtime request when you're on the move.

Time off request

1. If you haven't already done so, download the Folks application to your mobile device.
2. Open the application and log in to your account. The app will display in English or French, depending on the system language you set in your device.
3. Tap the + Make a request button below the summary of your banks. You can also tap Requests in the navigation menu at the bottom of the screen to access the request form.
4. In the request form, under the Time off tab, complete the required information. Required fields are marked with an asterisk.
   

   Field	Description
   Type*	Select the type of time off request. Other fields may appear depending on your selection. For example, if you're sending an absence request, you'll need to select the reason and indicate whether it's paid leave and whether you want to impute the sick bank.
   Include weekend days	Activate this option if you wish to include weekend days in your leave request.
   Start - End*	Enter the date manually or display the calendar.
   Days details	Enter the details of each day requested if they do not correspond to a full day.
   Other information	Enter a comment if necessary.

5. If desired, tap the Add a document button to include an attachment.
6. When you have finished, tap Send request. An email will be sent to your manager to inform them of your request.

Once your request has been processed, you'll receive an email informing you whether it has been accepted or rejected.

Overtime request

1. Access the request form by tapping the + Make a request button under your bank summary or by tapping Requests in the navigation menu at the bottom of the screen.
2. In the request form, under the Overtime tab, complete the required information. Required fields are marked with an asterisk.
   

   Field	Description
   Type*	Select the type of overtime request.
   Date*	Enter the date manually or display the calendar.
   Duration*	Enter the duration.
   Time value*	Select the time value.
   Other information	Enter a comment if necessary.

3. If desired, tap the Add a document button to include an attachment.
4. When you have finished, tap Send request. An email will be sent to your manager to inform them of your request.

Once your request has been processed, you'll receive an email informing you whether it has been accepted or rejected.

You can edit or delete a time off or overtime request that has not yet been approved.

1. Open the application and log in to your account.
2. Under the My requests section, find the request to edit or delete. You can use the Time off or Overtime filter to find the request more easily.
3. Tap the pencil icon to edit or delete the request.

Folks' mobile application makes it easier for managers to process employee requests. Here's how to approve or reject a time off or overtime request.

1. If you haven't already done so, download the Folks application to your mobile device.
2. Open the application and log in to your account. The app will display in English or French, depending on the system language you set in your device.
3. Under the summary of your banks, you can navigate between your requests and those of your employees.
4. Under the Employee requests section, find the time off or overtime request to be processed. You can use the Time off or Overtime filter to find the request more easily.
5. Review the details of the request. For a time off request, you'll see the name of the employee, the type of request, the date or period for which the request was sent and whether the request exceeds the available balance (noted in red).
6. Tap Approve or Reject. The request will disappear, the status will change from Pending to Approved or Rejected, and an email will be sent to the employee informing them of your response.