I Can't Connect to the Mobile Application

Jimmy De Santis
Jimmy De Santis
  • Updated

Trouble Accessing the Folks Mobile App?

If you're unable to access the Folks mobile app, it's crucial to ensure that you have the correct access rights.

How to Confirm Your Access Rights:

  • Reach out to your administrator to validate your access rights.
  • The administrator should check under Admin> User List > Specific User that the In-Depth analysis permissions for the Absences, Vacations, and Banked Hours modules are enabled in your user profile.

Tips and Tricks:

For administrators, if all employees require access to the mobile app, it's better to enhance the standard employee role to include these permissions rather than making custom modifications to individual or specific users. This approach avoids the need for personalized adjustments and ensures a more consistent and efficient access rights management.

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